diff --git a/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultPinnedMessagesBannerFormatter.kt b/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultPinnedMessagesBannerFormatter.kt
index 7878245aca..c8afba3603 100644
--- a/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultPinnedMessagesBannerFormatter.kt
+++ b/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultPinnedMessagesBannerFormatter.kt
@@ -77,26 +77,28 @@ class DefaultPinnedMessagesBannerFormatter(
                 messageType.toPlainText(permalinkParser)
             }
             is VideoMessageType -> {
-                messageType.bestDescription.prefixWith(CommonStrings.common_video)
+                messageType.toPlainText(permalinkParser).prefixWith(CommonStrings.common_video)
             }
             is ImageMessageType -> {
-                messageType.bestDescription.prefixWith(CommonStrings.common_image)
+                messageType.toPlainText(permalinkParser).prefixWith(CommonStrings.common_image)
             }
             is StickerMessageType -> {
-                messageType.bestDescription.prefixWith(CommonStrings.common_sticker)
+                messageType.toPlainText(permalinkParser).prefixWith(CommonStrings.common_sticker)
             }
             is LocationMessageType -> {
                 messageType.body.prefixWith(CommonStrings.common_shared_location)
             }
             is FileMessageType -> {
-                messageType.bestDescription.prefixWith(CommonStrings.common_file)
+                messageType.toPlainText(permalinkParser).prefixWith(CommonStrings.common_file)
             }
             is AudioMessageType -> {
-                messageType.bestDescription.prefixWith(CommonStrings.common_audio)
+                messageType.toPlainText(permalinkParser).prefixWith(CommonStrings.common_audio)
             }
             is VoiceMessageType -> {
-                // In this case, do not use bestDescription, because the filename is useless, only use the caption if available.
-                messageType.caption?.prefixWith(sp.getString(CommonStrings.common_voice_message))
+                messageType
+                    .toPlainText(permalinkParser, "")
+                    .takeIf { it.isNotEmpty() }
+                    ?.prefixWith(sp.getString(CommonStrings.common_voice_message))
                     ?: sp.getString(CommonStrings.common_voice_message)
             }
             is OtherMessageType -> {
diff --git a/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultRoomLatestEventFormatter.kt b/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultRoomLatestEventFormatter.kt
index 3ecd7819e5..b9b6467c92 100644
--- a/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultRoomLatestEventFormatter.kt
+++ b/libraries/eventformatter/impl/src/main/kotlin/io/element/android/libraries/eventformatter/impl/DefaultRoomLatestEventFormatter.kt
@@ -139,26 +139,28 @@ class DefaultRoomLatestEventFormatter(
                 messageType.toPlainText(permalinkParser)
             }
             is VideoMessageType -> {
-                messageType.bestDescription.prefixWith(sp.getString(CommonStrings.common_video))
+                messageType.toPlainText(permalinkParser).prefixWith(sp.getString(CommonStrings.common_video))
             }
             is ImageMessageType -> {
-                messageType.bestDescription.prefixWith(sp.getString(CommonStrings.common_image))
+                messageType.toPlainText(permalinkParser).prefixWith(sp.getString(CommonStrings.common_image))
             }
             is StickerMessageType -> {
-                messageType.bestDescription.prefixWith(sp.getString(CommonStrings.common_sticker))
+                messageType.toPlainText(permalinkParser).prefixWith(sp.getString(CommonStrings.common_sticker))
             }
             is LocationMessageType -> {
                 sp.getString(CommonStrings.common_shared_location)
             }
             is FileMessageType -> {
-                messageType.bestDescription.prefixWith(sp.getString(CommonStrings.common_file))
+                messageType.toPlainText(permalinkParser).prefixWith(sp.getString(CommonStrings.common_file))
             }
             is AudioMessageType -> {
-                messageType.bestDescription.prefixWith(sp.getString(CommonStrings.common_audio))
+                messageType.toPlainText(permalinkParser).prefixWith(sp.getString(CommonStrings.common_audio))
             }
             is VoiceMessageType -> {
-                // In this case, do not use bestDescription, because the filename is useless, only use the caption if available.
-                messageType.caption?.prefixWith(sp.getString(CommonStrings.common_voice_message))
+                messageType
+                    .toPlainText(permalinkParser, "")
+                    .takeIf { it.isNotEmpty() }
+                    ?.prefixWith(sp.getString(CommonStrings.common_voice_message))
                     ?: sp.getString(CommonStrings.common_voice_message)
             }
             is OtherMessageType -> {
diff --git a/libraries/matrixui/src/main/kotlin/io/element/android/libraries/matrix/ui/messages/ToPlainText.kt b/libraries/matrixui/src/main/kotlin/io/element/android/libraries/matrix/ui/messages/ToPlainText.kt
index d58d12b785..34dc72aa1a 100644
--- a/libraries/matrixui/src/main/kotlin/io/element/android/libraries/matrix/ui/messages/ToPlainText.kt
+++ b/libraries/matrixui/src/main/kotlin/io/element/android/libraries/matrix/ui/messages/ToPlainText.kt
@@ -11,6 +11,7 @@ package io.element.android.libraries.matrix.ui.messages
 import io.element.android.libraries.matrix.api.permalink.PermalinkParser
 import io.element.android.libraries.matrix.api.timeline.item.event.FormattedBody
 import io.element.android.libraries.matrix.api.timeline.item.event.MessageFormat
+import io.element.android.libraries.matrix.api.timeline.item.event.MessageTypeWithAttachment
 import io.element.android.libraries.matrix.api.timeline.item.event.TextMessageType
 import org.jsoup.nodes.Document
 import org.jsoup.nodes.Element
@@ -26,6 +27,19 @@ fun TextMessageType.toPlainText(
     permalinkParser: PermalinkParser,
 ) = formatted?.toPlainText(permalinkParser) ?: body
 
+/**
+ * Converts the HTML string in [MessageTypeWithAttachment.formattedCaption] to a plain text representation by parsing it and removing all formatting.
+ * If the caption is not formatted or the format is not [MessageFormat.HTML], the [MessageTypeWithAttachment.caption] is returned instead.
+ * If there is no caption, returns [default].
+ */
+fun MessageTypeWithAttachment.toPlainText(
+    permalinkParser: PermalinkParser,
+    default: String = filename,
+): String {
+    val plainTextFromFormatted = formattedCaption?.toPlainText(permalinkParser)
+    return plainTextFromFormatted ?: caption ?: default
+}
+
 /**
  * Converts the HTML string in [FormattedBody.body] to a plain text representation by parsing it and removing all formatting.
  * If the message is not formatted or the format is not [MessageFormat.HTML] we return `null`.